itmSUITE® provides full support to this activity and also assures an essential contribution to all those automation areas strictly linked to it, and in particular to Project Management. The process of Transition Planning & Support includes the activities performed and resources involved in services (new or changes) through all the stages of design up to that of production.
Main features of itmSUITE® useful in this area
- Management of all the aspects of the entire activity of transiton (eg. planning, costs, efforts, quality, issues and risks);
- Visibility and management of the workload of human resources;
- Integration and management of the activities of transition that encompass all the other activities of management of the lifecycle of the services.
Main advantages from the use of itmSUITE®
- Improvement of the effectiveness and efficiency of the transition activities of planning and support;
- Increase in the ability to support the change (management of a higher number of changes and releases);
- Improved control of the integrity of the assets during the transition phase of the services and a subsequent reduction in risk and associated negative impact.