IT Governance

IT governance is a part of corporate governance initiatives, and is managed directly by the Board of Directors and Executive Management. By implementing well-thought out organizational structures and processes, the IT organization can align itself with company strategies and objectives.

itmSUITE® supports the implementation of IT governance in many ways by enabling:

  • the publishing and diffusion of IT governance policies to the right audience;
  • to design the IT processes with its visual mapping tool (see also CMS module);
  • to implement and optimize the automation of such processes in an integrated way, this way also enforcing the compliance with processes and policies;
  • to design the Enterprise Architecture and its IT components with its visual mapping tool (see also CMS module);
  • to assess the policy maturity by means of reports (see REP module) and dashboards (see DB module) which gather data directly from records of process occurrences;
  • the adoption of a risk based approach by providing risk lifecycle management processes at all levels (portfolio, programme, project and business as usual management) and therefore helping to control and mitigate risks;
  • the design and effective execution of audit processes by enabling their automation and reporting;
  • the maturation of suitable best practices and standards such as COBIT®, ITIL®, TOGAF®, ISO/IEC 20000 and ISO/IEC 27001;
  • the integration of IT service continuity and disaster recovery with IT governance initiatives;
  • providing near real time dashboards and reports to identify critical domains and sub domains of IT governance.

Main benefits deriving from the adoption of itmSUITE®:

  • better alignment of IT with the organizational goals and strategy;
  • raise of the profile of IT;
  • better compliance with policies;
  • convert strategic goals into IT projects;
  • aid in project and portfolio management (see portfolio, programme and project management);
  • reduce IT risk;
  • aid in IT strategic planning (see service strategy);
  • aid in performance measurement (see REP and DB modules);
  • aid in demand management (demand for IT's services by other departments, see demand management);
  • optimize IT operations (see service operation);
  • improve efficiency and effectiveness of IT; as a consequence
    • improvement of the quality of services and reduced failure of projects;
    • reduction of cost of delivering IT services;
      • better follow up of projects and operations and therefore better staff morale and satisfaction;
      • easy and cost optimized implementation of IT governance by reducing the number of tools and the costs of their integration.

The complete software solution and tool for IT Governance by itmSUITE, available on premise or as a cloud / SaaS service