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itmSUITE® boosts Service Desk performances

Improve governance, resource and financial control of your  Service Desk 
cloud or on premise

Contact us

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Service Desk

Basic features

Self Service Portal

Pre-configured ITIL® and ISO/IEC 20000 ready processes

Fully configurable Workflow Engine

Knowledge Management

Integrated communication and collaboration

Codeless Configuration

Easy Automation

Open source middleware

Advanced features

Asset and Configuration Management

Service Levels Management

Financial Management

Mobile devices support

DashBoards and Analytics

Customizable Reporting

Easy Integration

Flexible Purchase Options
cloud or on premise

Start Pack

  • Self-service Portal
  • Knowledge Portal
  • Incident, Change, Problem Management, Request Fulfilment
  • Workflow Engine
  • Codeless Configuration
  • Task Automation
  • Communication and Collaboration


  • Service Levels Management
  • Asset & Configuration Management
  • Financial Management
  • DashBoard and Analytics
  • Customizable Reporting
  • Mobile devices support
  • Integration Services

Ask now


Questions? Contacts Us: info@itmsuite.eu or call 0044 2035295682.

The complete software solution and tool for Service Desk by itmSUITE, available on premise or as a cloud / SaaS service