Gouvernance Informatique

IT governance is a part of corporate governance initiatives, and is managed directly by the Board of Directors and Executive Management. By implementing well-thought out organizational structures and processes, the IT organization can align itself with company strategies and objectives.

itmSUITE® supports the implementation of IT governance in many ways by enabling:

  • the publishing and diffusion of IT governance policies to the right audience;
  • to design the IT processes with its visual mapping tool (see also CMS module);
  • to implement and optimize the automation of such processes in an integrated way, this way also enforcing the compliance with processes and policies;
  • to design the Enterprise Architecture and its IT components with its visual mapping tool (see also CMS module);
  • to assess the policy maturity by means of reports (see REP module) and dashboards (see DB module) which gather data directly from records of process occurrences;
  • the adoption of a risk based approach by providing risk lifecycle management processes at all levels (portfolio, programme, project and business as usual management) and therefore helping to control and mitigate risks;
  • the design and effective execution of audit processes by enabling their automation and reporting;
  • the maturation of suitable best practices and standards such as COBIT®, ITIL®, TOGAF®, ISO/IEC 20000 and ISO/IEC 27001;
  • the integration of IT service continuity and disaster recovery with IT governance initiatives;
  • providing near real time dashboards and reports to identify critical domains and sub domains of IT governance.

Main benefits deriving from the adoption of itmSUITE®:

  • better alignment of IT with the organizational goals and strategy;
  • raise of the profile of IT;
  • better compliance with policies;
  • convert strategic goals into IT projects;
  • aid in project and portfolio management (see portfolio, programme and project management);
  • reduce IT risk;
  • aid in IT strategic planning (see service strategy);
  • aid in performance measurement (see REP and DB modules);
  • aid in demand management (demand for IT's services by other departments, see demand management);
  • optimize IT operations (see service operation);
  • improve efficiency and effectiveness of IT; as a consequence
    • improvement of the quality of services and reduced failure of projects;
    • reduction of cost of delivering IT services;
      • better follow up of projects and operations and therefore better staff morale and satisfaction;
      • easy and cost optimized implementation of IT governance by reducing the number of tools and the costs of their integration.