Modules
SM Service Desk and Workflow management
99,00 €/month
999,00 €/year
PM Project Management
99,00 €/month
999,00 €/year
FM Financial Management
99,00 €/month
999,00 €/year
OCE Service Level Management
99,00 €/month
999,00 €/year
CSM Asset and Configuration Management
99,00 €/month
999,00 €/year
EEM External Integration
99,00 €/month
999,00 €/year
User
Administrator User (1 AU)
36,00 €/month
360,00 €/year
Service Provider Users (SPU)
1 SPU
36,00 €/month
360,00 €/year
5 SPUs package
160,00 €/month
1600,00 €/year
10 SPUs package
290,00 €/month
2900,00 €/year
50 SPUs package
1.200,00 €/month
1.2000,00 €/year
100 SPUs package
2.100,00 €/month
21.000,00 €/year
300 SPUs package
5.400,00 €/month
54.000,00 €/year
Final User (FU)
5 FUs package
5,00 €/month
50,00 €/year
10 FUs package
9,00 €/month
90,00 €/year
50 FUs package
40,00 €/month
400,00 €/year
100 FUs package
70,00 €/month
700,00 €/year
500 FUs package
300,00 €/month
3.000,00 €/year
1000 FUs package
400,00 €/month
4.000,00 €/year
Additional workflow transitions for users FU*
1 Transition
36,00 €/month
360,00 €/year
5 Transition package
31,00 €/month
310,00 €/year
10 Trasition package
28,00 €/month
280,00 €/year
Preconfigured processes
Incident Management ISO/IEC 20000 ready
999,00 €
Request Fulfilment ISO/IEC 20000 ready
999,00 €
Change Management ISO/IEC 20000 ready
999,00 €
Problem Management ISO/IEC 20000 ready
999,00 €
Configuration Items (CIs)
100 CIs package
19,00 €/month
190,00 €/year
500 CIs package
90,00 €/month
900,00 €/year
1000 CIs package
150,00 €/month
1.500,00 €/year
5000 CIs package
500,00 €/month
5.000,00 €/year
10000 CIs package
900,00 €/month
9.000,00 €/year
Preconfigured processes
1000 Actions package
300,00 €
2000 Actions package
460,00 €
5000 Actions package
950,00 €
10000 Actions package
1490,00 €
Other elements
Custom field (including10 for workflow up to 50 total)
5,00 €/month
50,00 €/year
Conditional visibility rule (including 5 for workflow up to 25 total)
5,00 €/month
50,00 €/year
Forced view (including 10)
10,00 €/month
100,00 €/year
Activity self-service (including100)
2,00 €/month
20,00 €/year
Objective OCE (including 4 for workflow up to 20)
10,00 €/month
100,00 €/year
Activation
Contribution of activation
300,00 €
Cost hourly support
69,00 €
(All prices are without VAT)